Through our IT Managed Services, we enable you to transform rapidly so you can offer your ever-changing customer a great experience. Customizing our framework for you, we integrate it with your existing IT setup to deliver high uptime through the right combination of people, processes, and tools. All this while keeping our focus aligned with your changing business needs. Your IT sorted, we join you to lead the digital change for your organization.
The need of IT Managed Services Provider
Experience our IT managed services incorporated with latest IT resources and services to avail you a continuous, secured and agile business methodology. We assure you a contingency-free IT infrastructure so that you never witness adversities such as lapses in taking backups and updating security patches, through our routine IT infrastructure monitoring and management service
What are Managed IT Services?
Managed IT services help businesses assign their IT needs to an external partner who specialises in all things relating to the digital domain, allowing them to focus on the running of their company
As a managed IT service provider, Solid Systems offers a risk-free subscription service at a fixed monthly fee. This provides you with the technical experience that you need at a fraction of the cost of employing full-time resources. Rest easy in the knowledge that your IT managed services are in the safe hands of a qualified, fully equipped IT partner.
Having carefully analysed of the needs of Small and Medium Enterprises (SMEs), we understand, and are well equipped to manage, the technical challenges that you may face. Our team is proficient in providing managed IT services in South Africa and beyond, offering custom and curated plans to meet all your IT requirements. From system management, to helpdesk and more, you can access 360-degree technical coverage.
Managed IT Solutions Offered by Querensics
Querensics offer a wide range of managed IT services that cater to businesses large and small. Here are just a few:
IT Support for End Users – Service Desk
Our Solid Service Desk handles a large volume of incidents in a highly coordinated environment. We look to systematically eradicate the root causes of issues, instead of providing a temporary fix.
Backup and Disaster Recovery
Modern businesses require effective data backup solutions. Implementing a layered security strategy is a necessity, as it provides an additional buffer against data breaches. This not only reduces the chance of data loss but also safeguards the system against ransomware attacks.